_ About us:_
Formerly a 13th-century coaching inn, The Bear sits serenely at the centre of the charismatic market town of Woodstock. Full of period features, oak beams, and rich interiors, it’s a hidden gem. Its history, culture and exceptional facilities make it one of the finest 4-star hotels in Oxfordshire.
Becoming a team member here at Macdonald Hotels & Resorts means joining close hotel and resort teams where a world of opportunity exists to develop your skills and progress your career in hospitality.
About a role:
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We are looking for an early bird to become a part of our breakfast team. As a Macdonald Food and Beverage Assistant, you will play a vital role in delivering an outstanding experience to all our guests. You should have a keen eye for detail, an organised approach, and a willingness to exceed our guest’s expectations. Often operating on the front line, you are the real ambassadors of our company and are committed to consistently delivering high standards.
Outline Job Description:
Experience in a similar role would be helpful, but we will also offer training if you are willing to learn, take pride in your work and are committed to delivering our high standards. Providing our guests with a memorable stay every time is the ambition of our department so if you’d like to play a key role in this, we’d love to hear from you.
· Prepare tables by setting up linens, silverware, and glasses
· Inform customers about the day’s specials
· Up-sell additional products when appropriate
· Take accurate food and drinks orders, using software
· Communicate order details to the Kitchen Staff
· Serve food and drink orders
· Check dishes and kitchenware for cleanliness and presentation and report any problems
· Arrange table settings and maintain a tidy dining area
· Follow all relevant health department regulations
· Provide excellent customer service to guests
This position will include shifts working Saturday and Sunday. Additional hours may be required to support the hotel during our busier periods, including bank holidays.
Salary: £11.00 per hour + service charge
Benefits:
- Uniform provided
- Parking available on-site
- Free meals when on duty
- Generous discount on stays across the group
- Referral programme
- 25% off food and drink across the group
- Auto-enrolment into our pension scheme and life assurance
- Access to the Employee Assistance Programme through Hospitality in Action
- Wagestream app offering a real-time view of accrued pay and access to it
Job Types: Part-time, Permanent
Part-time hours: 20 per week
Salary: £11.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme
Day range:
- Weekend availability
Physical setting:
- Hotel
- Restaurant
Ability to commute/relocate:
- Woodstock, OX20 1SZ: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: Food and Beverage Assistant
